On this page, you can find our general tenancy information as well as the RTA Pocket Guide for Tenants and important tenancy info & forms. For further information regarding your rights as a tenant, you can visit the Residential Tenancies Authority (RTA).

Tenant’s and lessors or managers both have rights and responsibilities during a tenancy agreement. Understanding what the general renting rules will avoid problems.

Renting responsibilities for Tenants
  • Pay rent on time
  • Keep the property clean, tidy and undamaged
  • If damage occurs, or maintenance is required, report it straight away by email or through the Maintenance Manager app, and request repairs.
  • Keep to the terms of your tenancy agreement
  • Respect your neighbours’ right to peace and quiet

View RTA Pocket Guide

Renting responsibilities for Owners or Managers
  • Respect tenants’ privacy and comply with entry requirements
  • Carry out repairs and maintenance
  • Meet all health and safety laws
  • Lodge bond with the RTA

View RTA Owner’s Guide

Document Downloads

The following forms can be downloaded as PDF. Please return your forms to your property manager in person or via email.

Honest & Trustworthy

Russell is honest, trustworthy and importantly, knows the market.

Dealing with such a warm and friendly family in the real estate business was quite unique and a real bonus!

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Very In-depth Knowledge

Russell and Trevor have very in-depth knowledge of the areas they operate in, and they are well connected to the local community.

Russell was a pleasure to deal with on our purchase and is highly recommended.

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Easy To Work With

Russell was an outstanding agent. He was professional, honest, easy to work with, and incredibly helpful both before and after we bought our house.

Russell has great knowledge of the area and was able to provide us with very useful information that helped up make our decision to buy. I would have no hesitation recommending Russell; if we ever sell we will definitely be using him.

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Trust Matthews Real Estate, with over 85 years
experience in the Brisbane property market.