If you need to report a maintenance issue to your Property Manager, you can now submit them directly to your property manager via the Maintenance Manager App. The app is available for both Apple OS and Android and can be downloaded for free from the App store or Google Play store. You can also lodge requests on the Maintenance Manager website.
Maintenance Manager is a convenient system allows you to submit detailed requests, and include photos and information that can help us to resolve the issue quicker. You can also check the status of any request 24/7 on your smartphone, tablet or via the website.
Please note: Matthews Real Estate now uses Maintenance Manager to lodge all maintenance requests from tenants via the Maintenance Manager website or the Maintenance Manager Apps.
Click Here to log maintenance on the Maintenance Manager website.
When you register for the first time, Maintenance Manager will recognise your address and associate your property with Matthews Real Estate. We receive a notification immediately, and you will be able to track the progress of your request as it moves along the path toward completion by the tradesperson. For detailed information, please see the Maintenance Manager website here: https://www.mmgr.com.au/tenants/
Honest & Trustworthy
Russell is honest, trustworthy and importantly, knows the market.
Dealing with such a warm and friendly family in the real estate business was quite unique and a real bonus!
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Very In-depth Knowledge
Russell and Trevor have very in-depth knowledge of the areas they operate in, and they are well connected to the local community.
Russell was a pleasure to deal with on our purchase and is highly recommended.
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Easy To Work With
Russell was an outstanding agent. He was professional, honest, easy to work with, and incredibly helpful both before and after we bought our house.
Russell has great knowledge of the area and was able to provide us with very useful information that helped up make our decision to buy. I would have no hesitation recommending Russell; if we ever sell we will definitely be using him.
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