You can report and request maintenance for your property anyday and anytime….it’s easy!!!
Once your maintenance is logged, our team will forward the request to your Landlord for their instructions.
If an issue arises that requires urgent attention, you will be able to escalate the matter through the chat service to help determine IF it requires after-hours attention and how the issue can first be isolated and ensure both you and the property are kept safe.
If you need to report a maintenance issue to your Property Manager, you can now submit them directly to your property manager via the Console Tenant App. The app is available for both Apple IOS and Android and can be downloaded for free from the App store or Google Play store. You can also lodge requests on the Bricks and Agent website or email your Property Manager directly.
Bricks and Agent is a convenient system allows you to submit detailed requests, and include photos and information that can help us to resolve the issue quicker. You can also check the status of any request 24/7 on your smartphone, tablet or via the website.
Honest & Trustworthy
Russell is honest, trustworthy and importantly, knows the market.
Dealing with such a warm and friendly family in the real estate business was quite unique and a real bonus!
Find out more about how to sell with Matthews
Very In-depth Knowledge
Russell and Trevor have very in-depth knowledge of the areas they operate in, and they are well connected to the local community.
Russell was a pleasure to deal with on our purchase and is highly recommended.
Find out more about how to sell with Matthews
Easy To Work With
Russell was an outstanding agent. He was professional, honest, easy to work with, and incredibly helpful both before and after we bought our house.
Russell has great knowledge of the area and was able to provide us with very useful information that helped up make our decision to buy. I would have no hesitation recommending Russell; if we ever sell we will definitely be using him.
Find out more about how to sell with Matthews
