If you need to report a maintenance issue to your Property Manager, you can now submit them directly to your property manager via the Maintenance Manager App. The app is available for both Apple OS and Android and can be downloaded for free from the App store or Google Play store. You can also lodge requests on the Maintenance Manager website.
Maintenance Manager is a convenient system allows you to submit detailed requests, and include photos and information that can help us to resolve the issue quicker. You can also check the status of any request 24/7 on your smartphone, tablet or via the website.
Please note: Matthews Real Estate now uses Maintenance Manager to lodge all maintenance requests from tenants via the Maintenance Manager website or the Maintenance Manager Apps.
Click Here to log maintenance on the Maintenance Manager website.
When you register for the first time, Maintenance Manager will recognise your address and associate your property with Matthews Real Estate. We receive a notification immediately, and you will be able to track the progress of your request as it moves along the path toward completion by the tradesperson. For detailed information, please see the Maintenance Manager website here: https://www.mmgr.com.au/tenants/